If only the "Thank you" video is showing instead of your original videos on Webflow, there are a few possible causes and steps you can take to fix the issue:
1. Check the video URLs: Ensure that the URLs of your original videos are correct and properly linked in your Webflow project. Double-check for any typos or missing characters in the URLs. Ensure that the URLs are linking to the correct video files.
2. Verify video visibility: Make sure that the original videos are set to be visible on your Webflow site. In the Webflow Designer, select the element that contains the videos and check the visibility settings. Ensure that the display property is set to "block" or "inline-block" to make the videos visible on the published site.
3. Examine interactions and conditional visibility: If you have set up any interactions or conditional visibility conditions on the video element, carefully review them to see if they might be affecting the visibility of the original videos. Check if any interactions are conflicting or overwriting the display settings of the videos.
4. Confirm video formats and compatibility: Check if the original videos are in a compatible format for web browsers. Webflow supports various video formats such as MP4, WebM, and Ogg. Ensure that the videos are encoded in a format that is supported by all major browsers.
5. Check for conflicting code or custom CSS: If you have added custom code or CSS to your Webflow project, it's possible that it may be conflicting with the display of the videos. Remove any recently added code or CSS and republish the site to see if the issue is resolved. If the videos reappear, review the code and CSS to identify and resolve any conflicts.
6. Clear browser cache: Sometimes, a browser cache can cause issues with loading updated content. Clear your browser cache or try viewing your site in an incognito or private browsing window to see if that resolves the problem.
7. Contact Webflow support: If you have followed these steps and are still experiencing issues with your videos, it may be helpful to reach out to the Webflow support team. They can investigate the problem further and provide more specific guidance based on the details of your project.
By systematically troubleshooting these possibilities, you should be able to identify and resolve the issue where only the "Thank you" video is showing instead of your original videos on Webflow.