How can I enable Cash on Delivery for Webflow E-Commerce checkout without requiring payment?
TL;DR
In Webflow E-Commerce, you can use a manual payment option to simulate Cash on Delivery (COD), allowing customers to complete their order without paying online.
1. Enable a Manual Payment Method
- In your Webflow project dashboard, go to Site Settings and open the E-Commerce settings.
- Navigate to the Payments section.
- Look for the option to add a Manual Payment method and select it.
- Name the payment method "Cash on Delivery" and enter clear instructions (for example, “No online payment required—please pay the amount in cash upon delivery.”).
2. Customize Your Checkout Experience
- Ensure that the checkout page clearly displays the COD option so customers know they don’t need to enter credit card details.
- Update your order confirmation email templates with details about when and how the cash payment will be collected.
- Adjust any visuals or copy on the checkout page to emphasize that selecting COD will complete the checkout without immediate payment.
3. Process Orders Manually
- Once orders come in with the COD option selected, handle payment collection offline (when the order is delivered).
- After receiving the payment, manually update the order status in the Webflow E-Commerce dashboard to reflect that the order is paid.
Summary
By setting up a manual payment method in Webflow’s E-Commerce settings and customizing checkout instructions, you can offer Cash on Delivery without requiring online payment at checkout.