Is there someone who can resolve the issue with my student discount not applying using my school-provided .com email address that is linked to my Webflow account?
TL;DR
- Verify eligibility by ensuring your school email is from an accredited institution.
- Reapply for the student discount through Webflow's official student program.
- Contact Webflow Support if your email isn’t recognized, providing proof of enrollment.
- Wait for a response and check your email, including spam/junk folders.
If your student discount is not applying despite using a school-provided .com email, follow these steps to resolve the issue.
1. Verify Eligibility
- Webflow's student discount is only available for customers with an active student email from an accredited institution.
- If your school uses a .com email instead of a common educational domain like .edu, Webflow may not automatically recognize it as eligible.
2. Reapply for the Student Discount
- Go to Webflow Student Program and reapply using your school email.
- Ensure you receive the confirmation email and follow the required steps.
3. Contact Webflow Support
- If your email is valid but still not accepted:
- Go to Webflow Support (https://support.webflow.com).
- Submit a ticket explaining that you have a school-provided .com email not being recognized.
- Attach proof of enrollment, such as:
- A student ID showing valid dates.
- A class schedule or official letter confirming student status.
4. Wait for a Response
- Webflow’s team typically reviews applications manually if there’s an issue.
- Check your email (including spam/junk folders) for a response from Webflow Support.
Summary
If your student discount isn’t applying due to a school-provided .com email, first verify eligibility, reapply, and if necessary, contact Webflow Support with proof of enrollment.