To set up a submission receipt for customers on Webflow, you'll need to integrate a third-party email service provider (ESP) with your Webflow project. Here's a step-by-step guide on how to do it:
1. Choose an email service provider: There are several ESPs available, such as SendGrid, Mailchimp, and Zapier, that integrate well with Webflow. Research and choose the one that best fits your requirements.
2. Set up an account with your chosen ESP: Follow the registration process of your selected ESP and set up an account.
3. Create an email template: Within your ESP account, create an email template that will serve as your submission receipt. You can customize it with dynamic content, such as the form details, customer's name, etc.
4. Retrieve the ESP API details: Once you have the email template set up, you'll need to access the API details from your ESP account. These details usually include an API key or other authentication credentials.
5. Connect your Webflow project and ESP: In your Webflow project, go to the form element you want to set up the submission receipt for. Open the form settings panel on the right-hand side.
6. Configure the form settings: Under the form settings, find the "Form submissions" section. Here, you'll see options to add webhooks or integrate with third-party applications. Select the ESP integration option and provide the API details you retrieved from your ESP account.
7. Map the form fields: Webflow will prompt you to map the form fields to the corresponding fields in your ESP. Match the fields so that the form data is transferred correctly.
8. Set up the submission receipt email: In the ESP integration settings, you'll find an option to set up a confirmation email or receipt. Enable this option and select the email template you created earlier as the receipt template.
9. Customize the receipt email: Depending on your ESP, you may have additional options to customize the receipt email. Make changes to the email content, design, and dynamic data if required.
10. Test the submission receipt: Before going live, it's crucial to test the submission receipt functionality. Fill out the form on your live website, submit it, and check if you receive the confirmation email correctly.
Once this setup is complete, your customers will receive a confirmation of their form submission via email. They'll know that their submission has been received, which instills trust and improves user experience.