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Why is the mobile menu not functioning properly on my Webflow site when viewed on tablets or smaller devices?

TL;DR
  • Use Webflow’s Navbar element, ensure the menu icon is visible on all mobile breakpoints, and confirm proper display settings for the dropdown.
  • Check for overflow hidden or low z-index values, remove conflicting interactions, test in preview and published modes, and disable custom code to rule out interference.

If your mobile menu isn't working correctly on tablets or smaller devices in Webflow, it could be due to interaction conflicts, visibility settings, or missing configurations. Here's how to troubleshoot and fix the issue:

1. Check Navbar Component Configuration

  • Ensure You're Using Webflow’s Navbar Element, which is optimized for responsive behavior.
  • Verify that the menu icon (hamburger) is visible on tablet and smaller breakpoints.
  • Select the Navbar and check that "Menu icon for smaller screens" is active in the tablet and mobile views.

2. Inspect Display and Visibility Settings

  • Go to the Tablet, Mobile Landscape, and Mobile Portrait breakpoints.
  • Ensure that the dropdown menu (Nav Menu) isn’t set to Display: None when opened.
  • When clicking the menu icon in preview mode, the menu should switch from Display: None to Display: Block or Flex.

3. Check Overflow and Z-Index Issues

  • On the navbar or menu wrapper, ensure Overflow is not set to Hidden, which can prevent the dropdown menu from appearing.
  • Make sure the z-index value of the menu is high enough to sit above other elements (e.g., try setting it to 1000 or higher temporarily).

4. Confirm Interactions Aren’t Overwriting Default Behavior

  • Go to the Interactions panel and verify that you do not have an interaction or animation that interferes with the navbar (e.g., hiding elements on scroll or page load).
  • Remove or disable these interactions temporarily to test if the menu works without them.

5. Test in Preview and Published Modes

  • Check the menu in both Webflow Preview mode and the Published site. Sometimes the behavior differs depending on external scripts or hosting setup.
  • Also, clear your browser cache or view in incognito to rule out browser-specific caching issues.

6. Inspect for Custom Code Interference

  • If you’ve added custom JavaScript or CSS in the Page Settings or Inside the page’s Custom Code area, temporarily remove it to test the menu.
  • Faulty scripts can prevent the Webflow mobile menu toggle script from running properly.

Summary

If your Webflow mobile menu isn't working on smaller devices, check for visibility issues, custom interactions, display settings, and potential custom code conflicts. Use Webflow’s Navbar element for best responsive performance and test at tablet, mobile landscape, and portrait breakpoints.

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