How can I set up an auto-reply for form submissions in Webflow?

To set up an auto-reply for form submissions in Webflow, you need to use Webflow’s Form Settings and customize the notification email with an autoresponse or use a third-party automation like Zapier or Make for more advanced replies.

1. Use Webflow’s Native Form Notification (Limited Option)

• Go to Project Settings > Forms.
• In the Form Notification Email section, enter the email that receives form submissions.
• While this setting sends a notification to your team, it doesn't send one to the form submitter. Webflow doesn't support direct auto-replies to the user natively.

2. Connect Webflow Forms to Zapier for Auto-Reply

• Sign into Zapier and click on Create a Zap.
• Choose Webflow as the trigger app.
• Select "Form Submission" as the trigger event.
• Connect your Webflow site and choose the correct form.
• For the action, select Gmail, Outlook, or another email service.
• Choose the "Send Email" or "Send Mail" action.
• Format the email to use form fields (e.g., {{Email}}) in the To address and message body.
• Turn on the Zap.

3. Use Make (Integromat) for More Flexibility

• Sign into Make and create a new scenario.
• Add a Webflow module and set the trigger to Watch Form Submissions.
• Add an Email module (e.g., Gmail) to send a message using values from the Webflow form.
• Customize the email content and include fields like the user's name or message.
• Schedule and run the scenario.

4. Optional: Use Custom Backend with Webhooks

• If you have a custom server or use platforms like Firebase or AWS, you can use Webflow’s Form Webhook feature (in the Form Settings).
• Use the webhook to capture form data and trigger an email via your backend email system (like SendGrid or Mailgun).

Summary

Webflow does not provide built-in auto-replies to form submitters out of the box. To send an auto-reply, you need to use Zapier, Make, or a custom webhook to send a confirmation email to the user after form submission.