Webflow sync, pageviews & more.
NEW
Answers

What could be causing my Webflow CMS page with a password to redirect to a 404 page, even though I am entering the correct password on the published site?

If your Webflow CMS page with a password is redirecting to a 404 page, there could be a few reasons for this issue. Here are some potential causes and troubleshooting steps to resolve the problem:

1. Incorrect URL: Double-check the URL of the protected page to ensure you are entering it correctly. Make sure there are no typos or extra characters in the URL. It's also worth verifying that the URL is correctly linked or referenced in any navigation menus or buttons on your site.

2. Incorrect password: While you mentioned that you are entering the correct password, it's still worth verifying this. Ensure that you are entering the password exactly as it is set in the Webflow CMS. Confirm that there are no extra spaces, capitalization differences, or special characters causing any mismatch.

3. Password field settings: Check the settings of the password field on the CMS page to ensure it is configured correctly. Make sure that the password field is correctly linked to the protected page. Also, confirm that the password field's visibility is not set to "hidden" or "disabled," as this can prevent the entered password from being recognized.

4. Collection list or dynamic link issue: If you are using a collection list or dynamic link on your site, ensure that the correct collection and the proper URL field from the collection are linked to the protected page. If the dynamic link or collection list is misconfigured, it can cause redirection issues.

5. Cache or cookie-related problem: Clear your browser cache and cookies before accessing the protected page again. Sometimes, cached or stored data can cause conflicts, resulting in redirection issues. Clearing the cache and cookies often resolves such problems.

6. Custom code or third-party integration conflicts: If you have custom code or third-party integrations on your site, they may be conflicting with the password protection feature. Temporarily disable any custom code or integrations to see if the redirection issue persists. If the problem goes away, you can gradually enable them one by one to pinpoint the conflicting element.

7. Hosting or DNS issues: In rare cases, hosting or DNS problems can cause redirection issues. Contact Webflow support or your hosting provider to check if there are any known issues that might affect the password protection functionality.

By following these troubleshooting steps, you should be able to identify and resolve the issue causing your password-protected Webflow CMS page to redirect to a 404 page. If the problem persists, it's best to reach out to Webflow support for further assistance, providing them with specific details about your project setup and the steps you've taken to troubleshoot the issue.

Rate this answer

Other Webflow Questions