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What could be causing the animated webp to not work on my Webflow website when it works perfectly in Designer Mode?

If your animated WebP is not working on your live Webflow website, but works perfectly fine in Designer Mode, there could be a few potential reasons for this issue. Let's explore some troubleshooting steps:

1. Browser compatibility: Start by checking if the browser you're using to view your live website supports the WebP format. While most modern browsers do support WebP, older versions or certain niche browsers may not. You can use Can I use (https://caniuse.com/) to verify the browser compatibility for WebP.

2. File path and naming: Ensure that the file path and file name of your animated WebP are accurate and consistent between Designer and the live website. Webflow is case-sensitive, so even a minor difference in the file name or path (e.g., uppercase vs. lowercase letters) can cause the animation to fail on the live site.

3. File upload and optimization: Check if the animated WebP file was properly uploaded to your Webflow project. To optimize your WebP image, it's recommended to use tools like Squoosh (https://squoosh.app/) or TinyPNG (https://tinypng.com/) to reduce its file size without compromising quality. Large file sizes may result in slower loading times or even failure to load on some devices or network conditions.

4. Interaction conflicts: If you're using interactions or animations within Webflow, double-check that there are no conflicting interactions affecting the visibility or display properties of your animated WebP element. Conflicting interactions can prevent the animation from triggering or cause it to stop working. Inspecting the element and its associated interactions in the Webflow Designer can help identify any conflicts.

5. Custom code conflicts: If you have added custom code to your website, such as JavaScript or CSS, there might be conflicts or errors interfering with the animated WebP. Disable or review any custom code to ensure it doesn't interfere with the animation. Test the site with the custom code temporarily disabled to see if the animation works correctly without it.

6. Webflow hosting caching: Sometimes, if you've recently made changes to the website or uploaded a new version of the animated WebP, the Webflow hosting caching system may take some time to update. Try clearing your browser cache or wait for a while to see if the animation works after the cache is refreshed.

If you've followed these troubleshooting steps and the issue persists, I would recommend reaching out to Webflow's support team. They have in-depth knowledge of the platform and can assist you in diagnosing and resolving the specific issue you're facing.

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