Ransom emails targeting Webflow users are part of a broader phishing and extortion trend affecting various platforms. These messages often falsely claim that your site has been hacked and demand payment to avoid data exposure or disruption.
1. These Emails Are Usually Fake
- These emails are typically blanket extortion attempts sent to site owners en masse, regardless of platform.
- Claims like “your website has been hacked” or “we have access to your files and data” are rarely based on actual website breaches.
- Unless there's evidence (like visible site changes, Webflow dashboard alerts, or confirmed user data leaks), it's likely a scam with no real compromise.
2. How to Confirm Your Webflow Site’s Integrity
- Log into Webflow and check the site’s Designer and Published versions for any unauthorized changes.
- Go to Project Settings > Hosting > Custom Code to see if any malicious scripts have been added.
- Visit your site in incognito mode and on different devices to check if it's displaying properly.
- Review the Webflow Audit Logs (if you're on Enterprise or with team accounts) to track user activity.
3. What to Do If You Receive a Ransom Email
- Do not respond or pay anything. Engaging with the sender can invite more threats.
- Report the message as phishing/spam to your email provider.
- If the email includes a password or other real detail, it may come from a separate data compromise—consider a password change for related accounts.
- Enable 2FA on your Webflow and email accounts if not already active.
4. How to Protect Your Webflow Site
- Use unique, strong passwords and store them securely (e.g., with a password manager).
- Always enable two-factor authentication (2FA).
- Regularly review and limit access roles in your Webflow project.
- For added security, monitor traffic via Google Analytics or tools like Cloudflare, which can alert you to unusual activity.
Summary
If you've received a ransom email claiming your Webflow site has been hacked, it’s very likely a scam with no real breach involved. Confirm your site’s integrity, implement strong security practices, and report the message—but do not pay or communicate with the sender.