If you have already tried clearing your browser cache and cookies, switching plans from different browsers, and verifying your payment details and account settings, there are a few more steps you can take to try and resolve the "Conflict" error message preventing the switch from the "Core" plan to the "Freelancer" plan in Webflow:
1. Double-check plan compatibility: Make sure that the "Freelancer" plan is indeed compatible with your account. Sometimes certain plans have specific requirements or limitations, and it's worth checking if your account meets the necessary criteria.
2. Check for active projects: If you have any ongoing projects in your account, ensure that none of them are in the trial period or on a different plan. Projects in the trial period or on a different plan can sometimes create conflicts when trying to switch plans. Either remove any projects that are conflicting or complete the trial period to resolve any conflicts.
3. Remove unused or transferred projects: If you have any unused or transferred projects in your account, try deleting or transferring them to another account. Unused or transferred projects can sometimes cause conflicts when attempting to switch plans. Removing these projects might help resolve the issue.
4. Reach out to Webflow Support again: If you haven't received a response from Webflow Support yet, it's essential to follow up with them. Contact them through the support channels available on the Webflow website, such as their official support email or through their live chat option. Be sure to provide all the relevant details about the issue you're facing, steps you've already taken, and any error messages you have encountered.
5. Seek help from the Webflow community: While waiting for a response from Webflow Support, you can also seek assistance from the Webflow community. The Webflow Forum and the Webflow Community Slack are great places to post your question and connect with experienced users who might have encountered and resolved similar issues before. Others in the community might have some insights or workarounds that can help you.
Remember, Webflow Support should be your primary point of contact for account-related issues. It's important to be patient and persistent in seeking their assistance, as they are best equipped to resolve account-specific problems.