What can be done to resolve the "Conflict" error message preventing the switch from the "Core" plan to the "Freelancer" plan in Webflow? Support has been contacted but no response has been received yet. Clearing browser cache and cookies, switching plans from different browsers, and verifying payment details and account settings have already been attempted. Any community members who have encountered and resolved this issue, please provide assistance.

You're experiencing a "Conflict" error when trying to upgrade from the Core plan to the Freelancer plan in Webflow, even after clearing browser cache, trying multiple browsers, and verifying payment details.

1. Understand Common Root Causes of Plan Conflicts

• A "Conflict" error often results from active client billing, existing workspace configurations, or team member roles that are incompatible with the new plan.
• The Freelancer plan is intended for individuals managing client work, which may conflict with existing workspace setups under the Core plan.

2. Check for Client Billing or Team Members

• Go to Workspace settings > Billing > Client Billing and make sure there are no active client billing arrangements. Disable them if present.
• Review Workspace members under Workspace settings > Members. If other editors or team roles are present, remove them. The Freelancer plan only supports one member by default.

3. Cancel and Downgrade First (If Applicable)

• Some users have resolved the issue by first downgrading to the Free plan:
• Inside your Workspace Settings, switch to the Starter (Free) plan.
• Once that plan is active, re-attempt upgrading to the Freelancer plan.
• This forces Webflow to clear any structure-dependent conflicts from the Core plan.

4. Retry from Incognito or Mobile

• Although you've tried other browsers, also try using an Incognito window or logging into Webflow from a mobile device with a different connection.
• Some users have reported this bypassed client-side caching or session-related permission issues.

5. Avoid Team Plan Constraints

• Make sure the workspace is not tied to a Team Plan or leftover legacy configurations. Legacy Team setups sometimes block the transition to newer solo-based plans like Freelancer.

6. Stuck Workspace Transition: Confirmation via Log

• Log into your account and check the workspace switcher dropdown (top left). If there are multiple workspaces—one labeled Freelancer, for example—switch to that and test adding a site or changing settings.
• Sometimes the plan switch partially processes but leaves the UI in a mismatched state.

7. Follow Up with Webflow Support with Logs

• If support is slow to respond, submit a new ticket with:
• The workspace name
• Time and date when the error last occurred
• A screenshot of the error message
• Reconfirm you’ve already attempted browser, payment, and member verifications

Summary

To resolve the "Conflict" error when switching plans, remove extra workspace members, cancel client billing, downgrade to the Free plan before upgrading, and check for leftover legacy configuration. If still unresolved, a new detailed support request with workspace info and a screenshot may expedite a backend fix.