Webflow sync, pageviews & more.
NEW

What could be causing my Webflow dropdown menu to not work in both the published site and preview mode?

TL;DR
  • Ensure the dropdown uses Webflow's native structure with correct elements and names.
  • Check for disabled settings, conflicting interactions, custom code, or CSS issues like z-index and overflow.
  • Test the dropdown in a clean environment to isolate and identify the conflict.

If your Webflow dropdown menu is not working in both preview mode and the published site, the issue is likely due to missing structure, conflicting styles, or broken interactions.

1. Check Dropdown Structure

  • Make sure your dropdown uses the native Webflow Dropdown component.
  • It should include:
  • Dropdown (main wrapper)
  • Dropdown Toggle (the clickable element)
  • Dropdown List (the hidden menu that appears)
  • If any of these parts are missing or renamed incorrectly, Webflow’s built-in behavior won’t function.

2. Confirm Dropdown Is Enabled

  • Select the Dropdown element.
  • In the Element Settings panel (D key), ensure the component is not disabled.
  • Check that it’s not inside a Symbol or custom component that’s interfering with interaction.

3. Inspect Custom Interactions

  • Go to the Interactions panel and inspect if any Page Load or Click interactions affect visibility or positioning of dropdown components.
  • If you're using a custom interaction to open or toggle the dropdown, make sure it doesn’t conflict with Webflow’s default behavior.

4. Review Custom Code

  • If you’ve added custom JavaScript (in the Page Settings, Project Settings, or Embed blocks), it could override or break Webflow’s JavaScript.
  • Temporarily disable all custom code and test again.
  • Look in the browser console for errors (Right-click > Inspect > Console tab).

5. Z-Index or Overflow Issues

  • The dropdown may be opening but visually hidden due to CSS issues.
  • Ensure:
  • Parent containers don’t have overflow: hidden.
  • Z-index on the dropdown list is high enough to appear above other elements.

6. Symbol or Nested Positioning Errors

  • If the dropdown is inside a Symbol, dynamic list, or nested container, isolation or rendering context could be affecting behavior.
  • Try pulling the dropdown into a standalone section to test it.

7. Test in Clean Environment

  • Create a new blank page.
  • Add only a native dropdown and test.
  • If this works, your issue is likely specific to conflicting styles or scripts on your original page.

Summary

A Webflow dropdown not functioning in preview and publish is usually caused by incorrect component structure, custom interactions or code, or CSS positioning issues. Test it in isolation, double-check structure, and remove conflict sources to resolve it.

Rate this answer

Other Webflow Questions