1. Webflow Custom Domain 504 Gateway Timeout Issue
There have been reports of intermittent 504 Gateway Timeout errors on Webflow custom domains following today's maintenance. Increased latency was observed starting around 4:30 PM UK time.
2. Possible Causes
- Webflow CDN or Hosting Provider Issues – Webflow uses AWS and Fastly for hosting and content delivery, and temporary disruptions can cause timeouts.
- Propagation Delays After Maintenance – If DNS or infrastructure changes were part of the maintenance, some regions may experience temporary lag.
- Site-Specific Issues – Certain complex or high-traffic websites could be more affected depending on load balancing and resource allocation.
3. How to Check if It's a Webflow-Wide Issue
- Webflow Status Page – Check Webflow's Status Page for ongoing issues.
- Webflow Forum – Browse the Webflow Forum for similar reports.
- Twitter/X Updates – Webflow Support often posts incident updates.
4. Troubleshooting Steps
- Test from Different Locations – Use tools like DownDetector or GTmetrix to check if the issue is regional.
- Clear DNS Cache – Run
ipconfig /flushdns
(Windows) or sudo dscacheutil -flushcache
(Mac) to rule out any local caching issues. - Check A Records – Ensure they point to Webflow's correct IPs: (a) 75.2.70.75, (b) 99.83.190.102.
- Disable Custom Scripts Temporarily – If your site uses third-party scripts, try removing them in Project Settings > Custom Code to see if performance improves.
If the issue persists, submit a support ticket via Webflow’s Contact Page with:
- Affected domain(s)
- Time the issue started
- Screenshots of error messages
- Any relevant console/network logs
Summary
Webflow custom domains may be experiencing 504 Gateway Timeout errors due to recent maintenance-related latency issues. Check the Webflow Status Page, troubleshoot DNS and scripts, and contact Webflow Support if the problem continues.