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Is there an issue with Webflow causing intermittent 504 Gateway Timeouts on custom domains after today's maintenance, as indicated by increased latency starting at 4:30pm UK time?

TL;DR
  • Webflow custom domains are facing 504 Gateway Timeout errors after maintenance, possibly due to CDN/hosting issues, DNS propagation delays, or site-specific factors.
  • Check the Webflow Status Page, forum, and social media for updates.
  • Troubleshoot by testing regional availability, clearing DNS cache, verifying A records, and disabling custom scripts.
  • If unresolved, contact Webflow Support with domain details, timestamps, screenshots, and logs.

1. Webflow Custom Domain 504 Gateway Timeout Issue

There have been reports of intermittent 504 Gateway Timeout errors on Webflow custom domains following today's maintenance. Increased latency was observed starting around 4:30 PM UK time.

2. Possible Causes

  • Webflow CDN or Hosting Provider Issues – Webflow uses AWS and Fastly for hosting and content delivery, and temporary disruptions can cause timeouts.
  • Propagation Delays After Maintenance – If DNS or infrastructure changes were part of the maintenance, some regions may experience temporary lag.
  • Site-Specific Issues – Certain complex or high-traffic websites could be more affected depending on load balancing and resource allocation.

3. How to Check if It's a Webflow-Wide Issue

  • Webflow Status Page – Check Webflow's Status Page for ongoing issues.
  • Webflow Forum – Browse the Webflow Forum for similar reports.
  • Twitter/X Updates – Webflow Support often posts incident updates.

4. Troubleshooting Steps

  • Test from Different Locations – Use tools like DownDetector or GTmetrix to check if the issue is regional.
  • Clear DNS Cache – Run ipconfig /flushdns (Windows) or sudo dscacheutil -flushcache (Mac) to rule out any local caching issues.
  • Check A Records – Ensure they point to Webflow's correct IPs: (a) 75.2.70.75, (b) 99.83.190.102.
  • Disable Custom Scripts Temporarily – If your site uses third-party scripts, try removing them in Project Settings > Custom Code to see if performance improves.

5. Contact Webflow Support

If the issue persists, submit a support ticket via Webflow’s Contact Page with:

  • Affected domain(s)
  • Time the issue started
  • Screenshots of error messages
  • Any relevant console/network logs

Summary

Webflow custom domains may be experiencing 504 Gateway Timeout errors due to recent maintenance-related latency issues. Check the Webflow Status Page, troubleshoot DNS and scripts, and contact Webflow Support if the problem continues.

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