When will the issues with transferring projects between Webflow accounts be resolved? I've encountered problems with legacy accounts and workspaces, and now I'm receiving an error when trying to send a project to a client. These issues are causing delays for my clients.
- Webflow's Workspaces update can cause project transfer issues due to legacy accounts, incompatible plans, or billing conflicts.
- Verify both accounts have compatible workspace types and plans, and resolve potential billing restrictions before transferring.
- If errors persist, workarounds include duplicating the project, inviting the client to your workspace, or manually recreating components.
- Webflow is aware of these issues but has no official ETA for a fix; check their Status Page and forums for updates.
1. Understanding the Webflow Project Transfer Issues
Webflow has updated its Workspaces system, which affects how projects are transferred between accounts. Issues often arise when:
- A project was created under a Legacy Account Plan and is now in a Workspace.
- The receiving account is on an incompatible plan (e.g., a Free plan trying to accept a project with more pages than allowed).
- There are billing conflicts or team plan mismatches between the sender and receiver.
2. Common Error Messages and Solutions
If you're receiving an error while transferring a project, check the following:
- "Project transfer is not available" – Ensure both accounts belong to a compatible workspace type (e.g., both should be on a Core or Growth plan).
- "Cannot transfer this project" – Verify that the receiving account has a plan that supports the site's features (e.g., number of pages, CMS items).
- "Transfer failed due to billing restrictions" – If the project includes paid features (like a hosting plan), you may need to cancel hosting first.
3. Workarounds for Urgent Transfers
If you need to transfer a project immediately, try these options:
- Duplicate & Share Read-Only Link – The client can rebuild the project manually if they have a compatible account.
- Invite Client to Your Workspace – Temporarily add the client to your workspace so they can access the project.
- Download & Recreate Components – Use Webflow’s Copy/Paste between projects feature combined with Figma/Sketch assets.
4. When Will Webflow Fix This?
Webflow has acknowledged the workspace-related transfer issues, but there is no official ETA for a fix. They are gradually refining account structures and permissions to prevent these errors. Check Webflow’s Status Page and Community Forums for updates.
Summary
Webflow’s changes to Workspaces can cause project transfer issues, especially with legacy accounts or plan mismatches. If you encounter an error, ensure both accounts are compatible, adjust billing settings, or use a manual workaround until Webflow resolves these migration challenges.