Webflow sync, pageviews & more.
NEW

Why am I experiencing a "500 Something unexpected happened" error on my Webflow site after making text modifications and a few adjustments to Div blocks?

TL;DR
  • Check Webflow’s Status Page for outages.
  • Undo recent changes and reapply them gradually.
  • Inspect and temporarily remove custom code, then republish.
  • Remove large or corrupted assets and republish.
  • Clear cache, use incognito mode, or try a different browser.
  • Restore a previous backup to rule out recent issues.
  • Republish the site to apply fresh updates.
  • Contact Webflow Support if the issue persists.

The "500 Something unexpected happened" error in Webflow typically indicates a server-side issue, but it can sometimes be triggered by corrupted elements, excessive custom code, or unexpected conflicts after changes. Here’s how to troubleshoot and resolve it.

1. Check Webflow’s Status

  • Go to Webflow’s Status Page (status.webflow.com) to see if outages or maintenance are causing the issue.
  • If Webflow is experiencing downtime, wait for an update and try again later.

2. Undo Recent Changes

  • If the error started right after modifying text content or Div blocks, try using the Undo feature (Ctrl + Z or Cmd + Z).
  • If undoing resolves the issue, gradually re-apply your changes to pinpoint the problematic element.

3. Inspect Custom Code

  • Go to Project Settings > Custom Code and check the Head and Body sections for errors.
  • If you recently added or modified any JavaScript, CSS, or third-party embeds, temporarily remove them and republish.
  • Ensure all scripts are properly formatted and don’t contain syntax errors.

4. Check for Large or Corrupt Elements

  • If you recently uploaded images, videos, or custom fonts, try removing them and republishing.
  • Large assets or improperly formatted files can sometimes disrupt page rendering.

5. Clear Cache and Use a Different Browser

  • Clear your browser cache or try an incognito/private window.
  • If the error persists, test on a different browser to rule out a caching or browser-specific glitch.

6. Try a Previous Backup

  • Go to Project Settings > Backups and restore an earlier version to see if the error is related to recent changes.
  • If the issue disappears, reapply changes gradually and test frequently.

7. Republish the Website

  • Go to the Webflow Designer, then click Publish and republish to your custom domain or Webflow subdomain.
  • This can force a fresh update to the site's rendering.

8. Contact Webflow Support

  • If none of these steps resolve the issue, contact Webflow support (Webflow Support) with details:
  • The exact steps before the error occurred.
  • Screenshots of the console log (press F12 or Cmd + Option + I and check the Console tab for errors).

Summary

A 500 error is usually due to temporary Webflow issues, problematic custom code, or corrupted elements. Try undoing recent changes, inspecting custom code, clearing cache, or restoring a backup. If the issue persists, republish your site or contact Webflow support for deeper investigation.

Rate this answer

Other Webflow Questions