The "too many redirects" error typically occurs when there is a misconfiguration in the way your DNS records are set up or when there is a conflict between your DNS settings and Webflow's hosting settings. Here are a few steps you can take to resolve this issue:
1. Check your DNS settings: Ensure that your DNS settings are properly configured and pointing to the correct IP address provided by Webflow. You can use tools like DNS Lookup or Dig to verify that the DNS records are correct.
2. Verify your SSL settings: If you have SSL enabled on your website, make sure that you have selected the appropriate SSL mode in Webflow. If you've recently changed your hosting provider or made any changes to your DNS settings, you might need to regenerate the SSL certificate.
3. Clear browser cache: Sometimes, this error can occur due to the caching of outdated redirects in your browser. Clear the cache and cookies of your web browser, or try accessing your website on a different browser or device.
4. Check for conflicting redirects: If you have set up any redirects within Webflow or in your DNS settings, ensure that they are not conflicting with each other. Multiple conflicting redirects can trigger the "too many redirects" error.
5. Contact Webflow Support: If none of the above steps resolves the issue, it's recommended to reach out to Webflow's support team. They have access to detailed logs and can help identify the root cause of the problem.
In addition to the steps mentioned above, it would be helpful to provide some additional information to troubleshoot the issue more accurately. For example, the specific DNS provider you are using, the steps you followed to set up your DNS records, and any recent changes you have made to your website or DNS settings.