What could be causing the error message "There was an error saving the user details" when trying to add users back to access groups in Webflow?

The error message "There was an error saving the user details" in Webflow typically indicates that there is an issue with the saving process when adding users back to access groups. There are a few potential causes for this error:

1. Permissions: One possible cause is that the user who is trying to add the users back to access groups does not have the necessary permissions. Make sure that the user has the appropriate access rights and is assigned the role that allows them to manage users and access groups.

2. Internet connectivity: Another possible cause could be a temporary loss of internet connectivity. If the connection drops while the changes are being saved, it can result in an error. Check your internet connection stability and try again.

3. User limit reached: There is a limit to the number of users that can be added to a Webflow account based on the pricing plan you are subscribed to. If you have exceeded the limit, you will need to upgrade your plan or remove some users before being able to add more.

4. Server error: Sometimes, the error message could be a result of a temporary server issue or maintenance. In this case, the best course of action would be to wait for a while and try again later.

To troubleshoot the issue and resolve the error, you can try the following steps:

1. Double-check permissions: Make sure that the user attempting to add users back to access groups has the necessary permissions. Verify that the user is assigned the correct role that allows managing users.

2. Check internet connection: Ensure that your internet connection is stable and not experiencing any disruptions. Try accessing other websites or services to confirm if the issue is specific to Webflow.

3. Clear cache and cookies: Clearing your browser's cache and cookies can help resolve any temporary issues. Try logging out of your Webflow account, clear your browser cache and cookies, then log back in and attempt to add the users again.

4. Reach out to support: If the issue persists, reach out to Webflow support for assistance. Provide them with as much detail as possible, including any error messages or steps to reproduce the issue. They will be able to delve deeper into the problem and help you find a solution.

By following these steps and troubleshooting the potential causes mentioned above, you should be able to resolve the error message and successfully add users back to access groups in Webflow.