Why do I keep getting a "must be a valid video URL" error when entering video links from YouTube or Vimeo into the video link field of my CMS in Webflow? I've tried suggestions from previous closed tickets but the error persists. Even video links that work fine on the sample pages fail when entered into my CMS. The error appears as soon as I enter any text in the field. Any insights on how to resolve this issue?
If you are experiencing a "must be a valid video URL" error when entering video links from YouTube or Vimeo into the video link field of your CMS in Webflow, there are a few potential causes and solutions for this issue.
1. Ensure the video links are in the correct format: Make sure you are using the correct URL format for the video links. For YouTube videos, the URL should start with "https://www.youtube.com/watch?v=" followed by the unique video ID. For Vimeo videos, the URL should start with "https://vimeo.com/" followed by the video ID. Double-check that the URLs you are entering are accurate and in the correct format.
2. Clear cache and cookies: Clear your browser's cache and cookies, as this can sometimes resolve issues with the video link field in Webflow. After clearing the cache, try entering the video links again to see if the error persists.
3. Check for special characters or spaces: Ensure that there are no special characters or spaces in the video link field. Sometimes, if there are any extra characters or spaces in the URL, the system may not recognize it as a valid video link. Remove any unnecessary characters or spaces and try entering the video link again.
4. Try a different browser or device: Test entering the video links using a different browser or device. Sometimes, issues can be specific to a certain browser or device. If you are experiencing the error on one browser or device, try using a different one to see if the issue persists. This will help determine if the problem is isolated to a specific browser or device.
5. Contact Webflow support: If none of the above solutions resolve the issue, it is recommended to reach out to Webflow support directly. They have access to more specific information about your account and can assist you in troubleshooting and resolving the problem. Provide them with detailed information about the error and steps you have already taken to troubleshoot the issue.
By following these steps, you should be able to identify and resolve the "must be a valid video URL" error when entering video links into the video link field of your CMS in Webflow.