Why is the auto play feature of the slider not functioning properly on the desktop version of my Webflow site in Safari and Chrome, despite working correctly on mobile devices?

If the auto play feature of the slider is working fine on mobile devices but not on desktop in Safari and Chrome browsers, there could be a few factors causing this issue. Here are a few things you can check to troubleshoot the problem:

1. Browser Settings: Ensure that the autoplay feature is not disabled in the browser settings of the desktop version. Some browsers have an option to block autoplaying videos or media by default. Users can enable or disable this setting based on their preferences. Ask your users to check their browser settings to ensure autoplay is not disabled.

2. Dependencies: Check if there are any external dependencies or scripts conflicting with the slider's autoplay functionality. If you have added custom JavaScript code or plugins to your site, there may be conflicts with the slider behavior. Try removing any added dependencies temporarily to identify if any of them are causing the issue.

3. Code Issues: Review the custom code or interactions applied to the slider and make sure there are no errors or conflicts that might prevent the autoplay feature from working correctly. Typos, missing brackets, or incorrect event triggers can cause unexpected behavior.

4. Webflow Slider Settings: Double-check the settings applied to the slider in Webflow. Make sure the "autoplay" option is enabled and set to the desired time interval. Also, check if there are any other settings relevant to autoplay, such as autoplay on hover or autoplay only on initial load.

5. Browser Compatibility: Verify if the issue is specific to certain browser versions. Browsers frequently update, and sometimes new updates can introduce bugs or changes to the way autoplay functionality works. Check if the issue persists across different versions of Safari and Chrome and consider reporting the problem to Webflow support so they can investigate further.

6. Cache and Cookies: Clearing the browser cache and cookies can sometimes resolve unexpected issues with media playback. Ask your users to clear their cache and cookies and test the site again to see if the autoplay feature starts working.

If none of these solutions resolve the problem, consider reaching out to Webflow support for further assistance. Providing them with detailed information about your site, including the slider settings and any custom code, can help them investigate and troubleshoot the issue more effectively.