What could be causing my CMS collections to disappear in Webflow and how can I resolve it?

If your CMS collections are disappearing in Webflow, it could be due to several reasons. Here’s how you can diagnose and resolve the issue.

1. Check Site Plan and CMS Limits

• Ensure your Webflow project has an active CMS plan (Basic plans do not support CMS collections).
• If you've hit the collection item limit, Webflow may prevent new collections from appearing. Max limits:
• 50 CMS Collections (Business plan)
• 2,000 CMS items (varies by plan)

2. Verify If the Collection Was Deleted

• In Project Settings > Backups, check recent site backups. If deletion occurred, restore a previous version.
• If multiple team members work on the project, confirm that none accidentally removed the collection.

3. Ensure the Collection is Not Filtered or Hidden

• If you’re looking at a Collection List inside a designer page, check its filters (e.g., by status, category).
• In the CMS panel, ensure the collection hasn’t been removed or that a filter isn’t excluding all items.

4. Inspect Page Bindings and Links

• Collections might not be appearing on pages if they’re no longer connected to elements.
• Check bound elements across pages, dynamic lists, and conditional visibility settings in the Designer.

5. Review Webflow System Status

• Check Webflow’s status page for any CMS-related issues or outages.
• If Webflow is experiencing a system problem, your collections may temporarily disappear.

6. Contact Webflow Support

• If none of the above solutions work, reach out to Webflow support with a detailed description of the issue.
• Provide site backups, screenshots, and recent changes to help diagnose the problem.

Summary

CMS collections may disappear due to account limits, accidental deletion, applied filters, or system issues. Check site backups, verify collection settings, and review your Webflow plan before escalating it to support.