How can I fix the issue of a trailing slash causing a redirect to the Webflow subdomain instead of my domain?
TL;DR
- Set the correct default domain in Webflow Project Settings under Publishing.
- Verify DNS settings to ensure A records and CNAME point to Webflow correctly.
- Republish the website from Webflow and wait a few minutes.
- Check Webflow hosting logs for configuration errors.
- Clear browser cache and test URLs with and without the trailing slash.
When a URL with a trailing slash (e.g., example.com/page/) redirects to the Webflow subdomain instead of your custom domain, it is usually caused by improper domain settings.
1. Ensure the Correct Default Domain
- Go to Webflow Project Settings > Publishing.
- Under Custom Domains, verify which domain is set as the default (marked with a green check).
- If needed, set your root domain (
example.com) as default, instead ofwww.example.comor vice versa.
2. Check Domain DNS Settings
- Go to your DNS provider (e.g., GoDaddy, Cloudflare, Namecheap).
- Ensure your A records point to Webflow’s servers:
- (a)
75.2.70.75 - (b)
99.83.190.102 - If using
www.example.com, it should have a CNAME record pointing toproxy-ssl.webflow.com. - Remove any old or conflicting records that point to another IP.
3. Republish Your Website
- Go to Webflow Project Settings > Publishing and click Publish to Selected Domains.
- Wait a few minutes and test the issue again.
4. Check Webflow Hosting Logs
- In Webflow > Project Settings > Hosting, use the Check Status button to verify domain configuration.
- If Webflow suggests a fix, follow the recommended changes.
5. Try Clearing Cache and Testing
- Clear your browser cache or open the site in an incognito window.
- Test URLs with and without the trailing slash (
/pagevs./page/) to confirm they redirect properly.
Summary
To fix the trailing slash redirect issue, set the correct default domain, update DNS records, republish your website, and clear browser cache. If issues persist, recheck Webflow's hosting diagnostics.