Webflow sync, pageviews & more.
NEW
Answers

How can I fix the issue of a trailing slash causing a redirect to the Webflow subdomain instead of my domain?

If you're experiencing an issue where a trailing slash in your domain URL is causing a redirect to the Webflow subdomain instead of your desired domain, there are a few possible solutions you can try.

1. Verify your DNS settings: Make sure that your domain is properly set up and pointing to the correct Webflow IP address. You can check this in your domain registrar's settings or DNS management panel. Ensure that there are no conflicting or incorrect settings.

2. Set up domain forwarding: Some domain registrars have an option to set up domain forwarding or URL redirect. This allows you to redirect a URL with a trailing slash to the desired domain without causing a redirection loop. Check if your domain registrar provides this feature and configure it accordingly.

3. Check Webflow project settings: Within your Webflow project settings, confirm that your custom domain is correctly entered and that it does not include a trailing slash. To access this, go to your project settings in Webflow, navigate to the Hosting tab, and review the custom domain configuration.

4. Implement a redirect rule: If the issue persists, you can set up a redirect rule in your website's .htaccess file (if your server supports Apache) or a similar configuration file for other server platforms. This rule should redirect any requests with a trailing slash to the desired domain without triggering a redirect loop. Here's an example of the rule you can try:

```
RewriteEngine On
RewriteCond %{HTTP_HOST} ^www\.example\.com$ [NC]
RewriteRule ^(.+)/$ http://example.com/$1 [R=301,L]
```

Make sure to replace "example.com" with your actual domain. If you're unsure how to access and modify the .htaccess file, consult with your hosting provider or refer to their documentation.

5. Clear browser cache: After making any changes, clear your browser cache and try accessing your domain again. Sometimes, cached redirects can cause issues.

If you've tried these solutions and the problem still persists, I recommend reaching out to Webflow support for further assistance. They will be able to investigate the issue more specifically for your case and provide personalized guidance.

Rate this answer

Other Webflow Questions