Why are my .ttf files not appearing when trying to upload a folder of Google's Roboto fonts to Webflow's custom fonts in site settings, even though the folder shows that it contains the files on my desktop? Any advice on what to do?

If you're having trouble uploading a folder of Google's Roboto fonts (in .ttf format) to Webflow's custom fonts in site settings, there could be a few possible reasons for this issue. Here are some troubleshooting steps you can try:

1. Confirm the file format: Double-check that the font files you're trying to upload have the correct file extension (.ttf). Sometimes, file extensions can be hidden on your computer, so ensure that the files are indeed in the correct format.

2. Check the font file names: Webflow requires font files to have specific names for them to be recognized correctly. Make sure that the file names of the .ttf files align with Webflow's requirements. For example, the regular version should be named "fontname-regular.ttf", and any other variants like bold or italic should follow the appropriate naming convention.

3. Verify the folder structure: Make sure that the .ttf files are placed directly inside the main folder you're trying to upload. Webflow doesn't support nested folders within the custom font folder. So if there are any subfolders inside the main folder, remove them, and only keep the .ttf files in the root of the folder.

4. Folder compression: Sometimes, compressing the folder before uploading it can cause issues. Try uploading the folder without compressing it and see if that resolves the problem.

5. Clear cache and cookies: Clearing your browser cache and cookies can help resolve any potential caching issues that might be preventing the font files from displaying correctly in Webflow. After clearing your cache, log back into Webflow and attempt the font upload again.

6. File corruption: It's possible that the font files themselves are corrupted or incomplete, which could prevent them from being uploaded successfully. To troubleshoot this, try downloading the font files again from a reliable source and attempt the upload with the fresh files.

If none of the above steps resolve the issue, it may be worth reaching out to Webflow support for further assistance. They can provide more specific guidance based on your unique situation and help troubleshoot any potential technical issues.