Has anyone experienced the issue of a relentless loop when trying to log in to their Webflow account linked to Google, even after attempting solutions like incognito mode and clearing cache? Support has been unresponsive for 4 days, and there is an urgent need to submit a portfolio for a bootcamp. Any advice or similar experiences?
TL;DR
- Try a different browser to check if the issue is browser-specific.
- Disable all extensions, especially ad blockers and privacy-focused add-ons.
- Ensure third-party cookies are enabled in your browser settings.
- Use a Guest profile instead of Incognito mode for logging in.
- Reset your Webflow password and log in manually instead of using Google authentication.
- Try logging in from a different network or device.
- Contact Webflow support on Twitter for a faster response.
It sounds like you're experiencing a login loop issue with Webflow when using Google authentication. Since you've already tried incognito mode and clearing the cache, here are some additional steps you can take to resolve it.
1. Try a Different Browser
- Use a completely different browser from your usual one (e.g., if you're using Chrome, try Firefox or Edge).
- This helps determine if it's a browser-specific issue.
2. Disable Browser Extensions
- Turn off all browser extensions, especially ad blockers or privacy-focused addons (such as uBlock, Ghostery, or Privacy Badger).
- Sometimes, these interfere with Webflow’s authentication process.
3. Check Third-Party Cookies
- Ensure third-party cookies are enabled because Webflow relies on them for authentication.
- In Chrome:
- Go to Settings > Privacy and Security > Cookies and other site data.
- Make sure third-party cookies are allowed, at least temporarily.
4. Use a Private/Guest Profile in Your Browser
- Besides Incognito mode, try logging in from a Guest profile in Chrome:
- Click on your profile picture (top-right) > Guest mode > Open Webflow and log in.
5. Use a Direct Email & Password Instead
- If you usually log in with Google, try resetting your Webflow password and sign in manually with your email instead of the Google login option.
- Go to Webflow Login > Forgot Password, enter your email, and follow the reset instructions.
6. Test from a Different Network or Device
- Try logging in from another Wi-Fi network or mobile hotspot.
- Use a different device, such as another laptop or phone, to see if the issue persists.
7. Contact Webflow Support on Twitter
- If Webflow’s email support is unresponsive, reach out to @Webflow on Twitter (X) and explain your issue. They often provide faster responses there.
Summary
Try using a different browser, disabling extensions, allowing third-party cookies, and logging in via a Guest profile. If possible, reset your Webflow password to log in manually instead of using Google authentication. If nothing works, contact Webflow on Twitter for an expedited response.