How can I get the script for a form/survey to work properly in Webflow?

To get a form or survey script to work properly in Webflow, you need to ensure proper code placement, compatibility, and validation settings.

1. Add Script in the Right Location

• Embed scripts in the correct location depending on when and how you want them to run.
• Go to Webflow Project Settings > Custom Code for site-wide scripts.
• Place <script> code in either the Head (for libraries) or Before (for functional scripts like analytics or form handling).
• To target a specific page, use the Page Settings > Custom Code area.
• You can also use a Webflow Embed element to insert scripts directly inside the layout (only if necessary).

2. Use Webflow’s Native Form Structure

• Use Webflow’s built-in Form block to start. This provides the correct structure and class names for form elements.
• Ensure that input fields have valid name attributes, especially if the script expects specific field names or IDs.

3. Disable Webflow Form Handling (If Needed)

• If using a third-party service (like Google Forms, Typeform, or a custom backend), turn off Webflow’s default form handling.
• Select the Form Element > Form Settings, and change the Form Action to your desired endpoint (e.g., your own API URL).
• Clear or ignore the default Webflow action URL if using a custom method.

4. Allow Custom JavaScript

• Make sure the script does not rely on blocked features like inline <script> tags in CMS Rich Text or form fields, which Webflow sanitizes.
• If using third-party survey tools (e.g., SurveyMonkey, Typeform), embed the script via the Embed element or Project Settings.

5. Check for JavaScript Dependencies

• If your form script relies on jQuery or another library, ensure it’s loaded first.
• Webflow includes jQuery by default, but if you load another version, it might conflict. Avoid multiple versions.

6. Publish and Test

• Publish the site (not just preview) to test custom scripts—they do not fully execute in Preview mode.
• Test the form on multiple browsers and devices to confirm behavior.

Summary

To get a custom form or survey script working in Webflow, embed scripts in the appropriate location, optionally disable native form handling, and use the Embed element or Custom Code settings for safe integration. Ensure all field names and dependencies align with the script’s requirements, and always publish to test functionality.