How can I fix the "Snapshot not found" error in Webflow when trying to preview past backups? I've tried multiple backups and different Webflow accounts, but the issue persists.

If you're encountering the "Snapshot not found" error in Webflow when trying to preview past backups, there are a few steps you can take to troubleshoot and potentially fix the issue:

1. Clear cache and cookies: Start by clearing your browser's cache and cookies. Sometimes, outdated or corrupt cache files can cause issues with loading snapshots. After clearing the cache, try accessing the backups again to see if the error persists.

2. Check Internet connectivity: Ensure that you have a stable internet connection. Poor or intermittent internet connectivity can prevent Webflow from retrieving backups successfully. Try switching to a different network or restarting your router to see if it resolves the issue.

3. Verify backup availability: Make sure that the backups you're trying to access are available and have been successfully created. Go to your project settings in Webflow and navigate to the "Backups" tab. Check if the desired backups are listed there. If they're missing or incomplete, it could be a sign of an issue with the backup process itself.

4. Contact Webflow support: If the above steps don't resolve the problem, it's time to reach out to Webflow support for assistance. They have access to specific tools and logs that can help diagnose and resolve the "Snapshot not found" error. Provide them with as much information as possible, including the specific backups you're trying to access and any error messages you've encountered.

It's worth noting that the issue may be temporary and related to server or network congestion on Webflow's end. In such cases, the problem is usually resolved on its own after some time. However, if the problem persists or if it's affecting multiple accounts, it's best to contact Webflow support for further investigation and resolution.