Why am I seeing "something unexpected happened" instead of a site preview on my Webflow dashboard? The site seems to be working fine, but I'm concerned about this error message.

TL;DR

Check Webflow Status for outages and wait if necessary.
Refresh the dashboard, clear cache, and try incognito mode or a different browser.
Update your browser and disable extensions that might interfere.
Test on another network or disable VPN if applicable.
Try logging in from a different device.
If the issue persists, contact Webflow support with relevant details.

The "Something unexpected happened" error in the Webflow dashboard usually indicates a temporary issue with Webflow's preview service or a problem with your browser or network. Your site working fine elsewhere suggests the issue is isolated to Webflow's dashboard rather than the live site.

1. Check Webflow Status

Visit Webflow Status to see if Webflow is experiencing outages.
If there’s an ongoing issue, you may need to wait for Webflow to resolve it.

2. Refresh and Clear Cache

Refresh the Webflow dashboard (Ctrl + R or Cmd + R).
Clear your browser cache and cookies, then log back into Webflow.
Try incognito (private) mode or a different browser to see if the issue is browser-specific.

3. Check Browser and Extensions

Ensure your browser is updated to the latest version (Chrome, Safari, Edge, or Firefox).
Disable browser extensions that could interfere with Webflow (e.g., ad blockers, security extensions).

4. Test on a Different Network

Connect to a different internet network (e.g., mobile hotspot or another WiFi) to check if it's a local connectivity issue.
If using a VPN, disable it and refresh Webflow.

5. Try Another Device

Log into Webflow from a different device (another computer or a smartphone) to determine if the issue is device-specific.

6. Contact Webflow Support

If the issue persists, contact Webflow support via Webflow Help Center and provide details such as browser version and any error messages in the browser console (F12 > Console tab).

Summary

This error is usually minor and can be fixed by refreshing, clearing cache, or trying a different browser or network. If the issue continues, check Webflow’s status page and contact support for further assistance.

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