Why do users receive a "Passwords cannot be collected" popup when attempting to log in or sign up on our published Webflow site?

The "Passwords cannot be collected" popup is a security feature built into modern web browsers to protect users' sensitive information. It is not specific to Webflow but rather a result of the browser's built-in password manager functionality.

When a user encounters this popup, it means that the browser has detected a password input field on the website and is preventing it from saving or auto-filling any data in that field. This behavior is intended to prevent malicious websites from tricking users into saving their login credentials, as well as protecting against potential data breaches.

Webflow, like any responsible web platform, is designed to adhere to security best practices. One such practice is disabling the browser's password manager for password input fields to prevent any potential security risks. Webflow achieves this by adding the `autocomplete="off"` attribute to password input fields.

In some cases, you might see this popup even if you are not using a password input field on your Webflow site. This could happen if you have a different type of input field that the browser mistakenly identifies as a password field.

To avoid this popup, you can try removing any attribute or naming convention that might cause the browser to identify an input field as a password field. For example, you can change the name or ID of the input field to something that does not contain words like "password" or "login". This should prevent the browser from triggering the password manager behavior.

However, it's important to note that this popup is only affecting the user experience and not the functionality of your Webflow site. Users can still manually enter their credentials into the password field and proceed with the login or signup process.