Why does Webflow keep the Wishlist if it's in a state of disrepair and has been unresponsive to user suggestions since 2018?

Webflow's Wishlist feature is a dedicated channel for users to submit feature requests and suggestions for improving the platform. While it is true that some users may perceive the Wishlist as being in a state of disrepair or lacking responsiveness, it is important to understand the challenges and complexities involved in managing a large user base and implementing new features.

Firstly, Webflow has a substantial community with diverse needs and requests. Prioritizing and implementing feature requests requires thorough planning, development resources, quality assurance, and compatibility testing. These processes take time, as the Webflow team strives to ensure new features integrate seamlessly with the existing platform and provide a delightful experience.

Additionally, it's worth noting that some feature requests may have technological or architectural constraints that make them more challenging to implement. Webflow must carefully evaluate the impact of each feature request on performance, security, and overall user experience.

As for the perception of unresponsiveness, it's crucial to consider the sheer volume of feature requests Webflow receives. Each request must be evaluated, categorized, and often merged with similar suggestions to avoid duplications. The team at Webflow is continuously listening to user feedback and reviewing the Wishlist, even if they may not respond individually to every request.

Furthermore, the Webflow team also considers the broader goals and roadmap of the platform when reviewing feature requests. They need to balance the needs of all users and ensure that new features align with the overall vision of the platform. This strategic approach helps maintain consistency and coherence within the Webflow ecosystem.

Despite these challenges, Webflow has made significant improvements and introduced numerous new features over the years, reflecting their commitment to customer satisfaction. It's important to remember that the Wishlist is just one avenue for user feedback, and Webflow also gathers insights through other channels such as forums, support tickets, and community interactions.

In conclusion, while the Wishlist may not always fulfill immediate or specific feature requests, it remains an essential tool for Webflow to gather user feedback and understand the evolving needs of their community. Through careful evaluation and consideration, Webflow aims to deliver impactful features that enhance the platform's capabilities while maintaining stability and performance.