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Why is my Webflow website showing a "site not found" error message even though it is published and the green check box is displayed?

TL;DR
  • Ensure your custom domain is correctly added in Webflow, set as the default domain, and free of DNS errors.
  • Verify your DNS settings: A records should point to 75.2.70.75 and 99.83.190.102, and the www CNAME to proxy-ssl.webflow.com.
  • Republish your site to the custom domain, clear browser cache, and allow up to 48 hours for DNS propagation.

Your Webflow site showing a "Site Not Found" error despite being published with a green checkmark typically points to a domain configuration issue.

1. Check Custom Domain Settings in Webflow

  • Go to Project Settings > Hosting tab.
  • Under Custom Domains, ensure your domain is correctly added (e.g., www.example.com).
  • Make sure the correct default domain is selected (ideally the www version).
  • Look for any warnings or red errors next to your custom domains—these indicate DNS misconfiguration.

2. Verify DNS Settings at Your Domain Registrar

  • Log in to your domain registrar (GoDaddy, Namecheap, etc.).
  • Check the A records are pointing to both:
  • (a) 75.2.70.75, and
  • (b) 99.83.190.102 for root domain (@).
  • Make sure CNAME for the www subdomain is set to proxy-ssl.webflow.com.
  • Avoid redirect chains between non-www and www versions—Webflow requires one domain to redirect to the other, not both looping.

3. Wait for DNS Propagation

  • DNS changes can take up to 24–48 hours to propagate fully.
  • Use tools like whatsmydns.net to check if the domain settings are live globally.

4. Clear Browser Cache or Try Incognito Mode

  • Sometimes your browser caches the previous error state.
  • Test in incognito mode or clear your browser cache.

5. Disable SSL, Re-Enable If Needed

  • In Webflow Hosting tab, try turning SSL off, waiting a few minutes, and turning it back on.
  • Then republish the site to both Webflow and custom domains.

6. Publish to Custom Domain Explicitly

  • From the Webflow Designer or Project Settings, click Publish, then ensure your custom domain is selected along with the Webflow.io domain.
  • Sometimes publishing only to the Webflow.io domain can leave the custom domain showing an error.

Summary

A "Site Not Found" error on a published Webflow site usually means your custom domain DNS is not properly configured. Double-check the A records, CNAME settings, and default domain status in Webflow, and republish to your custom domain. Use DNS testing tools to confirm everything is live.

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