How can I troubleshoot the issue when my Webflow site, which I have linked to a custom domain, returns a "this page isn't working" error? This is my first time publishing a site and I followed the instructions given by Webflow. Thank you!

If your Webflow site returns a "this page isn't working" error after linking it to your custom domain, there are several troubleshooting steps you can take to resolve the issue:

1. Double-check your custom domain settings: Make sure you have followed the instructions provided by Webflow accurately. Check that your domain is correctly configured to point to Webflow's servers by verifying the DNS settings with your domain registrar. Ensure that you have added the appropriate CNAME and A records as instructed by Webflow.

2. Verify DNS propagation: Sometimes, it may take some time for DNS changes to propagate globally. This propagation period typically lasts between a few minutes to 48 hours, depending on your domain registrar. You can use online DNS propagation tools to confirm if your domain's DNS records have propagated successfully.

3. Clear your browser cache: Cached DNS information or old website data stored in your browser can lead to errors. Clearing your browser cache and cookies can help resolve this. Additionally, try accessing your site from a different browser or device to rule out any local caching issues.

4. Check SSL certificate settings: If you have enabled SSL for your custom domain in Webflow, ensure that the SSL configuration is correct. Go to your Webflow project settings and make sure the SSL option is set to "On" for your domain. Webflow will automatically provision and manage SSL certificates for your site.

5. Contact Webflow support: If you have followed all the instructions correctly and given ample time for DNS propagation, but the issue persists, it's a good idea to reach out to Webflow support. They can investigate the issue further and provide you with specific guidance based on your situation.

Remember, troubleshooting issues with a custom domain can be complex and vary depending on your specific setup. It's always helpful to provide as much detailed information as possible when seeking support, such as your domain name, DNS configuration, and any error messages received.

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