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Why doesn't my website/page link show an image when I copy/paste it into my Facebook status? Can someone assist me with this issue?

TL;DR
  • Set an Open Graph image in Webflow (1200 x 630 pixels).
  • Publish your site and use Facebook’s Sharing Debugger to refresh cache.
  • Ensure the og:image is publicly accessible and correctly linked.
  • Test link previews on other platforms; wait and retry if Facebook cache delays updates.

When sharing a Webflow site link on Facebook, an image should appear as a preview. If it doesn’t, the issue is likely due to missing or incorrect Open Graph settings. Follow these steps to troubleshoot and fix the problem.

1. Check Open Graph Settings in Webflow

  • Go to Webflow Designer and open your project.
  • Navigate to Pages and select the page you're sharing.
  • Scroll down to Open Graph Settings and ensure there is an image set under Open Graph Image URL.
  • If it's empty, upload an image (recommended size: 1200 x 630 pixels).

2. Publish and Refresh Metadata

  • After updating Open Graph settings, publish your website to apply the changes.
  • Copy your site URL and paste it into Facebook’s Sharing Debugger: https://developers.facebook.com/tools/debug/.
  • Click Debug and then click Scrape Again to refresh Facebook’s cache.

3. Verify Image and Meta Tags

  • In the Sharing Debugger, check for errors in the fetched metadata, especially the og:image tag.
  • If you see "Unable to download image," verify that your image is publicly accessible and correctly linked in Webflow.
  • Try pasting your website link into another social media platform (e.g., Twitter or LinkedIn) to see if the preview appears.
  • If the image works elsewhere but not on Facebook, wait a few minutes and try pasting again (Facebook cache takes time to refresh).

Summary

Make sure your page has an Open Graph image set in Webflow, then use Facebook’s Debugger to force an update. Publishing changes and scraping again should resolve the issue.

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