Webflow sync, pageviews & more.
NEW

Why are the menu dropdowns not working in Chrome after updating to Windows 10 on both a PC and Mac using the same version of Chrome?

TL;DR
  • Disable all Chrome extensions and test dropdowns, re-enabling them one by one if needed.
  • Clear browser cache and cookies via Chrome settings.
  • Check Webflow interactions for conflicts or broken triggers.
  • Inspect the browser console (F12) for JavaScript errors.
  • Test dropdowns in Incognito mode to rule out extensions or cached data.
  • Ensure both Chrome and Windows are fully updated.

If menu dropdowns are not working in Chrome after updating to Windows 10, the issue could stem from browser extensions, cache, outdated OS settings, or Webflow interactions. Here’s how to troubleshoot:

1. Check for Browser Extensions

  • Disable all Chrome extensions temporarily.
  • Restart Chrome and test the dropdowns.
  • If dropdowns work, reactivate extensions one by one to find the culprit.

2. Clear Browser Cache and Cookies

  • Go to Chrome Settings > Privacy and Security > Clear Browsing Data.
  • Select Cached images and files and Cookies and other site data.
  • Click Clear Data, then restart the browser.

3. Verify Webflow Interactions

  • Open Webflow Designer, go to Interactions & Animations, and check for:
  • Conflicting interactions (e.g., display: none vs. opacity: 0).
  • Delays or broken triggers affecting the dropdown.
  • Try switching to "Hover" instead of "Click" for the dropdown trigger in the Interactions Panel.

4. Inspect Browser Console for Errors

  • Press F12 or Ctrl + Shift + I (Windows) / Cmd + Option + I (Mac).
  • Navigate to the Console tab and look for red error messages.
  • Any JavaScript errors could indicate conflicts affecting dropdown functionality.

5. Test in Incognito Mode

  • Open an Incognito Window (Ctrl + Shift + N / Cmd + Shift + N).
  • If dropdowns work in Incognito mode, the issue may be cookies, cache, or extensions.

6. Update Chrome and Windows

  • Check for Chrome updates: Go to Settings > About Chrome and update if available.
  • Ensure Windows is fully updated: Go to Settings > Update & Security > Windows Update.

Summary

If dropdowns fail after a Windows 10 update, try disabling extensions, clearing cache, checking Webflow interactions, and inspecting the console for errors. If the issue persists, test in Incognito mode and update Chrome.

Webflow Resources
Webflow templates
Webflow inspiration
Rate this answer

Other Webflow Questions

Explore Logic tutorials
Why is my website still getting redirected to a different domain after transferring to Godaddy and setting up A records and a CNAME as instructed by Webflow?
Why does the 'max width' attribute not work on forms in Webflow? I am attempting to increase the size of my form for desktop screens while maintaining responsiveness for mobile devices, but when I use 'max width', it gets cut off on phones. I noticed that when I place an element like a paragraph inside the form and apply the 'max width' attribute, the form displays correctly with the desired maximum width and remains responsive on smaller screens.
What are some quick and easy ways to add UTM parameters to URLs using Webflow without needing any JavaScript knowledge?
What tools can I use in Webflow to create better sitemaps, including video sitemaps and excluding specific pages? Is Screaming Frog recommended?
How do I adjust the zoomed-in Facebook icon when sharing my Webflow site?
What could be causing payment conflicts when trying to upgrade from a free trial on Webflow, and how can this issue be resolved?
How can I create a form in Webflow that allows users to select options from a list and submit their selections?
How can I make all of my visuals in a Webflow site, including looping videos and static images, scale responsively to window size changes while maintaining the 16:9 ratio and original margins between sections? I have tried inserting custom code into the head section, but it didn't work for me.
Why is there a character limit of 10,000 for custom code in Webflow?
Is it possible to create a multilingual website structure with subdirectories in Webflow while maintaining a relational database perspective and using country-specific CMS that references the main English CMS?
Can I host multiple client websites on Webflow using subdomains, similar to how I currently have it set up with my current hosting provider? I want to avoid needing separate hosting plans for each client and be able to use client billing.
How can I fix the issue of my Webflow site not scrolling on mobile?
How can I disable the default form submission and redirect functions in Webflow without breaking the code, while still being able to use my own JavaScript function?
Can I make at least one checkbox in a group required in Webflow? If users don't select at least one checkbox, can I show an error message?
Has anyone used an iPad Pro for working with Webflow, and if so, how was the experience?
Can Webflow be used to call a CSS or JS file stored on a different server, instead of hosting them on GitHub?
How can I use the Finsweet script to manage two different sliders on my Webflow page, each feeding content from different collections?
How can I prevent a full-screen slider in Webflow from pausing on hover? Additionally, I would like to link two sliders to one control or navigation. Can anyone with JavaScript knowledge help me achieve this?
How can I fix the issue with the scroll not being smooth on my mobile device (iPhone + Safari) in Webflow?
How can I prevent scroll when my nav is open in Webflow using code? The scroll is disabled correctly when I change the class name of the second 'menu', but it does not get activated when the menu is closed. It doesn't work at all if both class names are the same. Can anyone provide assistance with this issue?
How can I add date filtering to my current list of filters in Webflow using Finsweet CMS Filtering?
How can I change the language of publication dates in Webflow CMS collection from English to Portuguese?
How can I configure Webflow forms to exclude empty or unchecked checkboxes when sending emails? Additionally, is it possible to customize the email text for checked checkboxes, such as using "réservé" instead of "true"?
How can I dynamically redirect to a CMS created after form submission in Webflow?
How can I make the menu close when a link is clicked in Webflow?
How can I hide the "no items found" empty field in Webflow for a second multi-image gallery on certain pages?
How can I implement swipe functionality between tab panes on mobile using custom code in Webflow?
How can I disable right-clicking on images to prevent downloading on my Webflow portfolio website?
Is there a way to fix the issue of values from Textareas with multiple lines not getting parsed correctly in Webflow Logic when posting to an external API?
In Webflow, how can I hide specific elements in the footer (such as "Ramin Khaze The Difference" and "Schedule showing") when the URL contains a certain parameter, such as "?mls"? I am a beginner in coding and would appreciate any help. Thank you!