If the menu dropdowns in Chrome are not working after updating to Windows 10 on both a PC and Mac, there could be a few possible reasons and potential solutions to fix the issue. Here are some steps you can try:
1. Clear Browser Cache: Sometimes, outdated cache files can cause conflicts and prevent certain features, like dropdown menus, from working properly. To do this, open Chrome and go to the menu (three dots in the upper right corner), then click on "Settings." Scroll down and click on "Advanced," and under the "Privacy and security" section, click on "Clear browsing data." Make sure to select "Cached images and files" and click on "Clear data."
2. Disable Extensions: Extensions can sometimes interfere with the functionality of websites. To check if an extension is causing the issue, try disabling all extensions temporarily and see if the dropdown menus start working. If they do, you can then enable the extensions one by one to identify the problematic one.
3. Check Chrome Settings: It's possible that a setting or option in Chrome is causing the problem. Go to the Chrome settings by clicking the three dots in the upper right corner, then click on "Settings." Scroll down and click on "Advanced," then under the "System" section, toggle off the option for "Use hardware acceleration when available."
4. Update Chrome: Make sure that you have the latest version of Chrome installed on both your PC and Mac. To update Chrome, click on the three dots in the upper right corner, go to "Help," and then click on "About Google Chrome." Chrome will automatically check for updates and install them if available.
5. Test in Incognito Mode: Open a new incognito window in Chrome by pressing "Ctrl+Shift+N" (Windows) or "Command+Shift+N" (Mac). In incognito mode, Chrome disables extensions and uses default settings. Test the dropdown menus to see if they are working correctly. If they are, then it's likely that one of your extensions is causing the issue.
If none of these solutions work, it's possible that there might be a compatibility issue between your website and the updated version of Chrome. In this case, I would recommend reaching out to Webflow's support team or posting on the Webflow community forums for further assistance.