Are other Webflow SSL add-on users experiencing similar issues with their site being down due to an SSL issue?

SSL (Secure Sockets Layer) is an essential security feature that encrypts the connection between your website and its visitors, ensuring data privacy and building trust. While Webflow provides built-in SSL, there can be occasional issues that may affect the availability of SSL on specific sites.

SSL issues can occur due to various reasons, such as certificate expiry, misconfigurations, or conflicts with custom code or third-party services. It's also worth noting that potential issues related to SSL are not exclusive to Webflow but can be experienced by users of any platform.

If you're encountering SSL issues with your Webflow site, the first step would be to check Webflow's status page and their support forums to see if there are any reported issues or ongoing maintenance that could be causing the problem.

To troubleshoot SSL issues on your site, you can follow these steps:

1. Check your SSL settings in Webflow: Make sure SSL is enabled for your site in the project settings. If it is already enabled, you may try disabling and re-enabling SSL to reset the configuration.

2. Review custom code and integrations: If you have added custom code or integrated with external services, check if any of them are causing conflicts with SSL. Temporarily removing or adjusting such code or integrations can help identify the root cause.

3. Verify your DNS settings: Ensure that your domain's DNS records are correctly configured to point to your Webflow site. Incorrect DNS settings can result in SSL validation errors. Double-check that both the root and www versions of your domain are set up correctly.

4. Reach out to Webflow Support: If you have tried the above steps and the SSL issue persists, it's advisable to contact Webflow support directly. They have a dedicated support team that can investigate the problem further and provide specific guidance for your situation.

It's important to keep in mind that while some users might experience SSL issues, it doesn't mean that everyone using Webflow's SSL add-on will face the same problems. Occasional issues can arise due to various factors, but Webflow actively maintains and supports SSL functionality to ensure the security and accessibility of their users' websites.