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Is Webflow GDPR compliant and suitable for European clients, considering factors such as hosting location, cookie usage, and collection of private data? What are the experiences of Webflow designers working with clients in Europe and how do they address GDPR compliance?

TL;DR
  • Configure Webflow for GDPR by using third-party tools for cookie consent, privacy policies, and compliant data collection.
  • Avoid built-in form handling; instead, integrate EU-hosted services or external APIs, and ensure data transfer compliance via SCCs.

Webflow can be used in GDPR-compliant workflows for European clients, but it’s not fully GDPR-compliant by default. You need to configure it appropriately and use third-party tools in some cases.

1. Hosting Location and Data Transfers

  • Webflow’s hosting is powered by AWS and Fastly, with servers primarily located in the US.
  • This means personal data will be transferred outside the EU, triggering applicable GDPR rules regarding international data transfers.
  • Webflow claims compliance with EU Standard Contractual Clauses (SCCs) to provide a lawful basis for these transfers.
  • Webflow doesn’t automatically set tracking cookies, but third-party services (e.g. Google Analytics, YouTube embeds, Facebook Pixel) do.
  • For compliance, you must implement a cookie consent banner that blocks non-essential cookies until after explicit consent.
  • Most designers use tools like Cookiebot, Osano, or Termly (via embed or custom code) to manage cookie compliance.

3. Collection of Private Data (Forms)

  • When using Webflow’s built-in forms, submission data is stored on Webflow’s Amazon-hosted servers (US-based).
  • If this violates a client’s data policy, designers typically:
  • Use form integrations with European-based services (e.g., MailerLite, Getform.io EU servers).
  • Disable Webflow’s internal form handling and forward submissions via custom code or external APIs to GDPR-compliant processors.
  • Webflow doesn’t auto-generate privacy policies or legal pages. Designers:
  • Add custom Privacy Policy and Imprint (Impressum) pages for EU clients.
  • Use third-party policy generators compliant with GDPR, like Iubenda or Termly.

5. Experiences of Webflow Designers in Europe

  • European designers commonly work around regulations by:
  • Implementing third-party consent tools.
  • Using external CDNs and hosts when needed for sensitive projects.
  • Educating clients on the limitations of default Webflow features relating to GDPR.
  • Many recommend not using Webflow’s default form handling when collecting personal data from EU citizens unless SCCs and consent are clearly addressed.

Summary

Webflow is not inherently GDPR-compliant, but with proper configurations—such as adding cookie consent tools, using GDPR-compliant form services, and updating data policies—it can be safely used for European clients. Most EU designers rely on third-party tools and data handling practices to close the compliance gaps.

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